Terms & Conditions

Prices

• All prices subject to change without notice.
• Most orders are F.O.B. Woodland, CA.

Orders

• To order, call , Monday through Friday.
• Opening order is
• If you have ordered from us before, including your account number will expedite your order.
• Specify required ship date and cancellation date.
• To order byor e-mail, include buyer’s name, company name, shipping and billing addresses, telephone number, and email address.  If we are unable to contact you for clarifications, it will delay your order.

International Orders

• We do not ship outside the continental United States.

Terms

• Credit card - We accept MASTERCARD, VISA, AMERICAN EXPRESS, DISCOVER and PayPal.
• Net 

Shortages and Damages

All claims for discrepancies and damages must be reported to us within 10 days upon receipt of shipment. Email us at: MTH@MatthewTaylorsHome.com

Returns

All returns or refusals will be subject to a 5% restocking fee and freight charge.  No returns will be accepted without prior authorization.  All merchandise must be returned in original cartons. 

All products are for decorative use only unless otherwise noted.  Our products are made and colored by hand.  Therefore, there will be some variations in color, shape, and size.  Measurements shown in this website are taken from the longest lengths of the items: length (side to side) x width (front to back) x height (top to bottom).